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Cashier Training Manual
Your cashiers are
one of the last people your customers see before exiting your
restaurant. They can make or break the entire dining experience,
depending on how well they know their job. Good training and
clear standards are the keys for developing friendly and efficient
cashiers. This manual can help you accomplish both.
What your cashiers will learn in the pages of this manual:
- Detailed list of job responsibilities and duties
- Your specific expectations for your cashier, including
what NOT to do
- Guidelines for working effectively with different types
of customers
- The basics of accepting payments, greeting customers,
and answering the telephone
- Customizable sections for dress codes and attendance policies
- Outline of opening and closing duties
- Details about alcohol awareness and your cashier’s responsibility
This 40 page manual also comes with a sign-off sheet, several beneficial
appendices, and more. Remember your casher is going to leave
a lasting impression of your customers. Make sure it’s a positive
one.
View Cashier Manual Sample Pages |
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