Issue March 07
TRAINING CATALOG
Its Showtime
Quick Survey
Help us to improve your Waitstaff training.  As an existing customer, the next update is Free!

Training Tip
"One of
management's most important functions
is to train people for their jobs." 
Philip W. Metzger

Wise Words
"The time to
repair the roof is when the sun is shining."
- John F. Kennedy


 
Welcome!

Welcome to the March edition of IT'S SHOWTIME!, your monthly newsletter featuring articles, tips and ideas for improving the performance of your team and the profitability of your business.  Compliments of Lexington Interactive- ENJOY.
 
Thank You!
 
Thanks to everyone that took the time to fill out our quick survey.  If you weren't able to last month, there is still time to get your Free Marketing Guide... 
...Help US, help YOU! We are currently planning to upgrade A Role in the Show Waitstaff training package and your feedback is important to us. Click here to take our quick survey and receive our new  Restaurant Marketing Guide- ON THE HOUSE.

The Casting Call

Quality 'Casting' or recruitment, is critical to everything in hospitality show business.

Filling out your service cast with people who can star in their roles is the key to success. But casting for your restaurant is far more involved and difficult than hiring just anybody to answer a phone, or take orders and deliver food.  

To get the right kind of people for your own service repertoire, you have to know:

  • The characteristics you are looking for
  • How to attract and identify individuals that have the right characteristics

To read on, click here

Pre-shift meeting topics

For the next several months we will provide you with training games or role play scenarios that you can download and use during a pre-shift meeting.
 
The training tips are taken from our rehearsal guide, which is included in A Role in the Show training package.

Click here to download pre-shift meeting rehearsal games


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copyright Lexington Interactive 2007