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Training Manuals (Set of 10)
Consistency is essential in the restaurant industry. Customers expect to receive a high quality service every time they enter your restaurant. These restaurant training manuals will ensure
every employee in your restaurant is properly trained, so they will know how to create a great dining experience for your valuable customers.
This package contains the complete collection of 10 comprehensive restaurant manuals which are packed with information that will help you to train and motivate your employees. Available for immediate download in Microsoft Word or RTF format so you can customize and print as many copies as required.
Includes exercises and worksheets.
Training Manuals:
Restaurant Policy Handbook (19 pages)
Bartender (63 pages)
Busser (40 pages)
Cashier (40 pages)
Expeditor (35 pages)
Dishwasher (32 pages)
Host/Hostess (41 pages)
Line Cook (42 pages)
Prep Cook (40 pages)
Waitstaff (42 pages)
Each manual contains information that is relevant to all roles, and is packed with information for training each specific role.
Information includes:
Detailed list of job responsibilities and duties
Your specific expectations for your line cook, including
what NOT to do
Instructions for taking orders, closing the table, and
maintaining quality service
Explanations of the why and how of cross-selling and up-selling
(great ways for you to generate more revenue)
Information on the importance of alcohol awareness and
your servers’ responsibility
Customizable sections for dress codes and attendance policies
Helpful tips about working with different types of customers,
including those who have a complaint
Additionally, each manual contains important appendices, a sign-off
sheet, and more. Remember servers are the face of your restaurant.
If they don’t have the tools to do a great job, then your customers
won’t have a great dining experience.
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